Terms and conditions

Terms and Conditions

1. Acceptance

By accessing, registering or playing at our online casino (the "Site"), you ("You" or the "User") agree to be bound by these Terms and Conditions (these "T&Cs"). If You do not agree with any provision of these T&Cs, please exit the Site immediately.

2. Definitions

For purposes of these T&Cs, unless otherwise stated:

• "We", "Us" or "Our" means Roulettino Casino;
• "You" or the "User" refers to each person accessing, registering with or playing at Our Site; and
• "Games" includes any online games provided by Us on the Site.

3. Eligibility

To register for an account, You must be at least 18 years old (or such higher age as may be required in Your jurisdiction) and You must not have previously been excluded from playing with Us or Our related companies. By registering, You represent that You are eligible to access the Site under applicable laws.

4. Account Requirements

To play at Our Site, You will need to create an account by providing certain information about Yourself, including but not limited to Your name and address. This information must be accurate and up-to-date at all times. Failure to comply may result in Us suspending or closing Your account.

5. Withdrawal Limits

We reserve the right to impose reasonable limits on withdrawals from Your account (e.g., daily, weekly or monthly withdrawal limits), which We will notify You of as part of our T&Cs. These limits are intended for responsible gaming and may be adjusted at Our discretion.

6. Security and Fair Play

We use modern SSL encryption standards to protect the confidentiality of personal data transmitted during registration or payment processes. Games on the Site are run by a Random Number Generator (RNG) that provides results independent from human intervention, subject to verification reports provided by third-party auditors (e.g., eCOGRA). These RNGs and audits provide an additional level of assurance regarding game fairness.

7. Responsibility for Players

By accessing or playing at the Site:

• You acknowledge responsibility for any losses incurred as a result of Your participation; and
• We will not be liable to You in respect of (a) withdrawal fees charged by banks, payment processors or other third parties; nor (b) taxes arising from winnings that may be levied upon Us.

8. General Rules

You must:

• Not register more than one account with the Site;
• Keep Your login credentials confidential and not share them with others;
• Comply at all times with Our reasonable policies, procedures and guidelines for gameplay;
• Inform Us immediately of any technical difficulties that You encounter while playing; and
• Use only authorized means to fund or withdraw from Your account.

9. Withdrawal Procedures

Upon withdrawal request submission:

• We will verify the identity and address details provided by You and may contact You through available communication channels to confirm these;
• If satisfactory identification documents are not received within a reasonable timeframe, We reserve the right to freeze or terminate any outstanding withdrawals pending receipt of such documentation.

10. Cancellation and Closing

You can close Your account at any time; however:

• Any deposits made but not yet cleared will remain in Your account as per applicable regulatory requirements;
• We may cancel or limit accounts due to non-compliance with these T&Cs, suspicion of money laundering, fraud or other reasons;
• We are entitled to suspend, freeze and/or block accounts during investigations.

11. Dispute Resolution

Any disputes arising from Our business practices or between Us will be resolved through good faith negotiations; failing agreement, either party may take the matter before a competent authority (e.g., ombudsman service). To resolve issues quickly and fairly:

• We have established clear rules and policies for all transactions;
• You agree to follow them consistently.

12. Changes

These T&Cs are subject to change without notice. Your continued access or participation in games on the Site means that you consent to abide by these changes, effective from such date as may be indicated by Us through updates posted on Our site.